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POPULAR QUESTIONS
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We aim to process and ship all orders as quickly as possible. Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and shipping method selected at checkout. Once your order ships, you will receive a confirmation email with tracking details.
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package through the shipping carrier’s website. Most carriers allow real-time tracking updates using your tracking ID.
If there is an issue with your order (wrong item, damaged product, or missing items), please contact our support team as soon as possible with your order number and details of the issue. We will work quickly to resolve the problem and ensure your satisfaction.
To initiate a return, please contact our support team or use the return portal (if available). Items must be returned in their original condition and packaging within the specified return period. Once your return is approved, you will receive instructions on how to send the item back.
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method. Refunds typically take a few business days to appear, depending on your bank or payment provider.
Restock timing depends on product demand and availability. Some popular items may be restocked regularly, while others may be limited releases. We recommend signing up for restock notifications on the product page or subscribing to our newsletter to stay updated.
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